One App for Your Calls, Texts, Reviews and Bookings
The automations only matter if you can see them working. This is where you see it.
What it is
The Media Pillars app is a white-labeled mobile and desktop application included with every Media Pillars monthly plan. It shows all customer conversations (calls, texts, web chat, email, social messages) in one inbox, your booking calendar, your lead pipeline, and your reviews, so a business owner can run the front office from a phone.
Who it's for
- Owners who live in the truck
- Small teams sharing one business number
- Anyone tired of switching between five apps
What you get
Unified inbox
Texts, chats, emails and social DMs in one thread per customer.
Call log with transcripts
Every AI-answered call is summarized so you know what was promised.
Tap-to-book calendar
Add or move appointments; reminders update automatically.
Reviews in one view
Read and respond to Google reviews without leaving the app.
Push notifications
New lead, new booking, new review — you decide which ones ping you.
Team access
Add staff with limited views so techs see today's jobs and nothing else.
How it starts
Get your login
Sent the day your plan starts, with a short video on where everything lives.
Turn on the alerts you want
Most owners keep new-lead and booking alerts and mute the rest.
Run the day from the app
Answer, book, and ask for reviews between jobs.
Pricing
Monthly plans are month to month with 30 days' notice. One-time work is a flat rate quoted in writing.
Never Miss a Lead
- Missed-call text-back on your number
- Website chat that captures leads
- Automatic Google review requests
- One inbox for every conversation
- Monthly performance report
Front Office AI
- Everything in Never Miss a Lead
- 24/7 AI receptionist trained on your business
- Appointments booked to your calendar
- AI-drafted review responses
- Quarterly customer text campaigns
Get Found Everywhere
- Everything in Front Office AI
- Google Business Profile managed
- Local SEO for the towns you serve
- Built to be recommended by AI assistants
- Monthly newsletter and social posts
Setup fees are waived when you start within seven days of your walkthrough. Need everything plus a full SEO program? Market Leader is $1,297/mo and saves $397/mo against adding SEO Growth separately.
Common questions
Is there a separate charge?
No. The app is included with every monthly plan.
iPhone or Android?
Both, plus a desktop version in any browser.
Can my office manager use it too?
Yes. Add team members with their own logins and permissions.
Do I have to use the app for the automations to work?
No — the receptionist, texting and reminders run regardless. The app is simply how you watch and join in.
Related services
Try the assistant, then decide about the media pillars app
Call or text the AI line, or chat right here. It will book your 15-minute walkthrough on its own — that's the demo.