An AI Receptionist That Answers Every Call, Day and Night
Roughly a third of calls to a busy contractor go to voicemail, and most of those callers dial the next name on the list. The receptionist we set up removes that leak without adding staff.
What it is
An AI receptionist is a phone assistant that picks up on the first ring, talks with the caller in plain language, answers questions about your services and hours, and schedules the appointment directly into your calendar. Media Pillars builds it, trains it on your business, connects it to your existing phone number, and monitors it every day.
Who it's for
- HVAC, plumbing and electrical contractors
- Landscapers, tree services and excavators
- Law offices and insurance agencies
- Restaurants taking reservations and catering inquiries
- Auto repair, detailing and dealers
- Any owner who answers the phone from the truck
What you get
Answers on your current number
No porting, no new line. Calls that you don't pick up in a few rings roll to the assistant automatically.
Trained on your business
We load your services, coverage area, hours, typical pricing ranges and the questions you get asked most.
Books straight to your calendar
The assistant offers real openings, confirms the slot and sends the customer a text confirmation.
Hands off the emergencies
Urgent jobs are flagged and routed to a person by text or a live transfer, based on rules you set.
Every call logged and transcribed
A summary of each conversation appears in the Media Pillars app so nothing is a mystery later.
Tuned after launch
We review transcripts during the first weeks and tighten answers, tone and routing.
How it starts
Call our line and hear it
Dial (518) 777-2263. The assistant that answers is the same technology we will configure for you.
A 15-minute walkthrough
We collect your hours, services and calendar details, then build and test your assistant within a week.
Go live, keep the phone
Overflow and after-hours calls start landing as booked jobs. You watch it all in one app.
Pricing
Monthly plans are month to month with 30 days' notice. One-time work is a flat rate quoted in writing.
Never Miss a Lead
- Missed-call text-back on your number
- Website chat that captures leads
- Automatic Google review requests
- One inbox for every conversation
- Monthly performance report
Front Office AI
- Everything in Never Miss a Lead
- 24/7 AI receptionist trained on your business
- Appointments booked to your calendar
- AI-drafted review responses
- Quarterly customer text campaigns
Get Found Everywhere
- Everything in Front Office AI
- Google Business Profile managed
- Local SEO for the towns you serve
- Built to be recommended by AI assistants
- Monthly newsletter and social posts
Setup fees are waived when you start within seven days of your walkthrough. Need everything plus a full SEO program? Market Leader is $1,297/mo and saves $397/mo against adding SEO Growth separately.
Common questions
Does it replace my office staff?
It covers the calls they can't get to — after hours, weekends, and when every line is busy. Most clients keep their team and simply stop losing the overflow.
What happens with a caller who wants a person?
The assistant can transfer, take a message and text it to you, or schedule a callback. You choose the rule for each situation.
How natural is the voice?
Callers hear a conversational voice that pauses, confirms details and handles interruptions. It introduces itself as your assistant rather than pretending to be a person.
Can it quote prices?
It can share the ranges and minimums you approve, and it can decline to quote anything you want handled by a human.
What if I already use a call center?
Many owners replace a per-minute answering service with this because it books instead of taking messages, and the monthly cost is flat.
How long does setup take?
Most receptionists are live within seven days of the walkthrough, and the setup fee is waived when you start within seven days.
Try the assistant, then decide about 24/7 ai receptionist
Call or text the AI line, or chat right here. It will book your 15-minute walkthrough on its own — that's the demo.